Support & feedback.

When reporting a problem

Include your device model, operating system, app version, and what happened. If you can, describe the steps that led to the problem. A screenshot can help.

Not hearing notes?

Check your media volume and whether sound is being sent to headphones or a Bluetooth speaker. Bring Tone Runner back to the foreground and try Replay in the tutorial. If the problem continues, close and reopen the app.

Where is my progress?

Guided training saves your best completed scores on your device. Progress does not sync between devices. Unfinished attempts are not saved when you leave them.

Clearing app data or removing the app can remove saved progress. In the browser, progress belongs to that browser and website address.

Joining the beta

Beta invitations are being prepared. Email us with “Tone Runner beta” in the subject and tell us whether you use iPhone or Android.

TestFlight and Android testing links will be added to the homepage when available.